For Small Teams

Self-Hosted Knowledge Base for Small Teams

Build a knowledge base that stays simple, portable, and under your control. Typemill is an open source, self-hosted CMS for organizing and publishing knowledge, with your content stored as Markdown files on your own server.

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Knowledge

What is knowledge base software?

Knowledge base software helps teams collect, organize, and share information in one central place. It can be used for internal knowledge, customer support, FAQs, onboarding, processes, product information, and other content that people need to find quickly. Typemill is a simple, self-hosted knowledge base CMS for small businesses and teams that want to organize and publish their knowledge with an open source platform, while keeping their content on their own server.

Feature Highlights

Everything Your Team Needs to Manage Knowledge

A knowledge base only works when people can easily create, maintain, and find its content. Typemill gives small teams a focused workflow for turning scattered information into a structured and searchable resource.

Editor

Navigation

Theme

Permissions

Projects

Markdown

Write Knowledge

Create and Maintain Knowledge Easily

A knowledge base is only useful when your team keeps its content up to date.

Typemill provides a visual Markdown editor that makes writing straightforward for technical and non-technical authors. Create articles, FAQs, instructions, processes, and other content without dealing with a complicated publishing system.

Typemill follows a simple authoring workflow while keeping the underlying content in portable Markdown files.

Organize Knowledge

Organize Pages with Drag & Drop

As your knowledge base grows, people need a clear way to navigate it.

Typemill lets you organize pages and folders through an intuitive drag-and-drop navigation. Build a hierarchy, nest related information, and reorder sections as your knowledge base evolves.

Separate knowledge bases can also be managed as projects, each with its own content structure, navigation, permissions, and contributors.

Present Knowledge

A Clear Design for Useful Information

Knowledge bases should make information easy to read and navigate.

Typemill themes provide responsive layouts, clear navigation, typography, and dark mode for long-form content. Customize the design to match your organization and create a knowledge base that feels like part of your website.

Responsive knowledge base theme for Typemill

Find Information

Powerful Full-Text Search

Help people find answers quickly with built-in search that runs without a third-party provider.

The Bettersearch Plugin (Maker) adds full-text search with advanced filtering options, making it easier to navigate larger knowledge bases.

Protect Knowledge

Give Every User the Right Access

Not every knowledge base is public, and not every author should be able to edit all content.

Typemill includes built-in roles and permissions to control who can view, edit, publish, or manage pages. Keep internal knowledge private while publishing other information publicly, or restrict access to selected projects and pages.

Separate Knowledge

Manage Multiple Knowledge Bases

Different teams, products, and audiences often need their own knowledge spaces.

With Typemill projects, you can create separate knowledge bases with their own content structure, navigation, permissions, and contributors. Use one project for internal knowledge, another for customers, or separate projects for different products and organizations.

Multiple knowledge bases with Typemill projects

Keep Content Portable

Store Your Knowledge as Markdown

Your knowledge should not be locked inside a proprietary database.

Typemill stores your content as Markdown files. This makes your knowledge base easy to back up, move, version, and maintain. Authors can use the visual editor, while experienced users can work directly with Markdown.

Because the content remains in a simple and portable format, you retain control over your knowledge for the long term.

Use Cases

One Knowledge Base, Many Uses

A small team can use the same simple publishing workflow for different kinds of knowledge. Keep internal information private, publish helpful resources for customers, or organize product knowledge in a searchable central resource.

Internal Knowledge

A Knowledge Base for Your Team

Create a central resource for company processes, onboarding, team guidelines, operational information, and frequently needed internal knowledge. With the "project" feature of Typemill, you can also create separate spaces for multiple teams.

Customer Support

A Help Center for Your Customers

Publish FAQs, troubleshooting information, product information, and support resources in one searchable place. Give customers a self-service resource that is available whenever they need an answer.

Product Knowledge

Keep Product Information Accessible

Bring feature information, best practices, processes, and troubleshooting knowledge together in one structured resource. Separate projects allow product teams and customer-facing teams to maintain the information they need without mixing different audiences.

Customer Voices

Trusted by Small Teams

A knowledge base only works when people can easily create and maintain its content. See how organizations use Typemill to create straightforward, accessible documentation and knowledge resources.

Point of Sales

"We wanted a consistent and future-ready knowledge foundation for customers and employees, based on Markdown and with a clear separation between public and internal information."

POSSUM POS Systems · Software

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Software Manufacturer

"It is vital for us to have effective and straightforward tools for editing and publishing information that do not require extensive internal training."

Lämmerzahl GmbH · Software & IT

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IT Services

"Typemill stood out because of its Markdown-based content structure and the ability to generate both web-based documentation and high-quality PDFs."

Damovo Deutschland · IT Services

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FAQ

When Typemill Is the Right Choice

Small teams do not always need a large knowledge-management platform. If you need a simple way to organize and publish information, Typemill provides a lightweight, self-hosted alternative that keeps your content under your control.

What is a self-hosted knowledge base?

A self-hosted knowledge base runs on your own server instead of being provided as a hosted SaaS service. You control the hosting environment, data, backups, and software. With Typemill, your knowledge base content is stored as portable Markdown files.

Is Typemill suitable for a small business knowledge base?

Yes. Typemill provides a focused way for small businesses and teams to organize and publish internal or public information without the complexity of a large knowledge-management platform. You can start with a small collection of pages and expand it as your needs grow.

Can I use Typemill for an internal knowledge base?

Yes. Typemill can be used as a private knowledge base for employees, teams, or departments. Built-in user roles and permissions allow you to control who can view, edit, publish, or manage content.

Can I use Typemill as a customer help center?

Yes. You can use Typemill to publish FAQs, product information, troubleshooting guides, instructions, and other customer-facing information as a searchable help center. Responsive themes make the content accessible across desktop and mobile devices.

Is Typemill an open source knowledge base?

Typemill is an open source CMS that can be used to build a knowledge base. You can host it yourself, customize it with themes and plugins, and keep your content in Markdown files rather than a proprietary database format. Some plugins and themes for Typemill require a low cost annual license fee.

Why use a CMS for a knowledge base?

A CMS provides a structured way to create, organize, edit, and publish knowledge. Typemill combines this publishing workflow with self-hosting, Markdown-based content, navigation, search, themes, and access control. This makes it possible to create a knowledge base without relying on a specialized enterprise knowledge-management platform.

Why choose a self-hosted knowledge base?

Self-hosting gives you control over where your information is stored and how the system is operated. With Typemill, your content remains on your own server and is stored as portable Markdown files. You can back up the files yourself, move the installation when needed, and avoid depending on a third-party knowledge base service.

Build Your Self-Hosted Knowledge Base

Install Typemill on your own server and start organizing your team's knowledge.

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Installation Guide

01 Download Typemill

02 Upload it to your own server

03 Set up your admin account

04 Create your first knowledge page