Intuitive Knowlege Base Software for Small Companies
A well-organized knowledge base is critical for team efficiency and customer support, providing all the knowledge necessary for employees to perform their jobs effectively. Equip your team with a tool that simplifies creating and managing knowledge bases. Our lightweight software is designed for small and medium-sized companies, making it easy to structure your content, write in Markdown, and publish your knowledge base as a website and a PDF. Try it online or directly download it for easy self-hosting!
A Toolset for Efficient Knowledge Bases
Create helpful knowledge bases with a lightweight authoring tool. Use Markdown, easily structure your pages, and publish your knowlegde base as both a website and a PDF. Typemill provides a rich tool set to create knowledge bases with ease.
The Pilot Theme is an elegant and lightweight knowledge base theme designed specifically for simplicity and the needs of small businesses. Pilot is available under the MAKER license.
Our visual block editor offers an intuitive writing experience for your knowledge base and produces portable Markdown files. For more complex HTML structures, activate the HTML Plugin with a MAKER license.
Organize your knowledge base with pages and folders. Use drag-and-drop functionality to create hierarchies and track the status of each page using a simple color scheme.
Activate the ➔ ebook-Plugin for free to produce professional PDF or ePUB publications from your knowledge base.
Restrict access to your knowledge base or individual pages with flexible user rights and access controls, available out of the box.
Activate the ➔ bettersearch-plugin with a MAKER license to add full-text search with advanced filtering options.
Activate the ➔ revisions-plugin with a BUSINESS license to track and restore previous versions of any page with one click.
Activate the Templates Plugin with a BUSINESS license to store or load knowledge base templates, or use predefined ones from the Good Docs Project.
Benefits of a Knowledge Base
For small businesses and organizations, it’s crucial that knowledge base software is both easy to use and supportive for the team. A well-implemented knowledge base software can significantly enhance organizational efficiency, improve customer satisfaction, and contribute to overall success. Below, we outline the key benefits and best practices to help you make the most of your knowledge base.
Centralize Knowledge
A comprehensive knowledge base software helps centralize all your organization’s knowledge in one place. This makes it easily accessible to both employees and customers, ensuring that everyone has the information they need at their fingertips.
Improve Customer Support
A self-service knowledge base can significantly reduce the number of support tickets. By providing instant answers to frequently asked questions, it enhances customer satisfaction and allows your support team to focus on more complex issues.
Enhance Team Collaboration
Knowledge base tools facilitate team collaboration by providing a shared platform for employees to share knowledge, ideas, and best practices. This fosters a culture of continuous learning and improvement within your organization.
Increase Productivity
With easy access to information, a knowledge base software helps employees work more efficiently and effectively. It reduces the time spent searching for information, allowing your team to focus on their core tasks.
Improve Knowledge Management
Effective knowledge management is crucial for any organization. A knowledge base software helps manage your company knowledge more effectively, reducing the risk of knowledge loss and improving knowledge sharing across the organization.
Highly Flexible Knowledge Base Software
Typemill is a lightweight knowledge base tool that offers flexible customization options, including custom themes for your website, custom layouts for PDF publications, and plugin development for additional features. The Pilot theme is an excellent choice, providing flexible layout options for creating visually appealing and user-friendly knowledge bases.
- Ready-to-Use Theme
- Flexible layout options
- Helpful plugin
- Custom PDF layouts
Great Authoring Experience
When looking for the best knowledge base software for small teams, consider tools offering intuitive and distraction-free authoring experience. Typemill provides a unique authoring experience that supports and motivates your authors to create high-quality content for your knowledge base. Our intuitive and distraction-free tools produce standardized and portable Markdown files you can use anywhere.
- Seamless authoring experience
- Intuitive Markdown writing
- Visual Block Editor
- Raw syntax editor
- Drag-and-drop navigation
Multiple Formats for Your Knowledge Base
A versatile knowledge base solution supports multiple formats, ensuring that your content is accessible in the way that best suits your audience. With our knowledge base tool you can publish your knowledge base as a website or convert it into a PDF or ePUB. You can also enable API access to retrieve content in Markdown or HTML.
- Publish as a website
- Generate a PDF
- Generate an ePUB
- API access for content distribution
Grow With Us
The knowledge base bundle includes both free and premium plugins. Test all premium plugins locally or under a "typemilltest" subdomain. A license gives you full access to all available plugins and services. We regularly release new features and plugins—subscribe to our newsletter to stay updated.
Featured By
Our software has been mentioned by trusted outlets such as HubSpot and heise.de. Other mentions include noted, privacytools, and MEDevel.
More Bundles and Solutions
Our knowledge management software supports various organizational functions, from customer support to HR. Equipping your support agents with efficient tools and resources, such as a well-structured knowledge base, streamlines issue resolution and enhances customer experience. Our lightweight yet versatile software offers tailored solutions for various needs. Explore our solutions for handbooks, documentation, and more.
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User Manual
Typemill is an open source manual authoring software for small companies. Empower your authors with intuitive tools that make user manual creation easy.
User ManualDocumentations
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DocumentationsKnowledgeBases
Discover the best knowledge base software with Typemill. Our platform offers intuitive, flexible, and powerful tools to create and manage your knowledge base, empowering your team and customers with organized, easy-to-access information.
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